Podcast | Episode 5 | The power of Reverse Logistics
As per reports, processing a return costs almost 60% of the price of the product. Supply chain professionals are working to reduce costs. But in reality, they lack the visibility and awareness of the process and costs involved to address the problems. This is where reverse logistics software gives the power to revolutionize the return management process.
Listen to this episode from our Elixia Podcast series, where our CSO, Bhadresh Sethia shares some key insights to improve the overall efficiency and effectiveness of the reverse logistics process.
Reverse logistics today, can’t just be associated with e-commerce returns. It applies to a much wider range of supply chain activities. It’s a standalone department that needs to work in close coordination with other areas like Sales, Finance, Warehousing, and logistics. An efficient reverse logistics software thus needs to seamlessly incorporate into the end-to-end supply chain process to ensure visibility to all departments and stakeholders involved. The solution should have the goal to minimize losses due to the exploitation of the company’s return policies.
A software-based system like Elixia’s Intelligent Delivery Orchestration Platform can help to improve visibility and control, improve customer satisfaction, and help in better decision-making of the reverse logistics process. The software is based on advanced technologies like Artificial Intelligence(AI) and Machine Learning(ML). These help in tracking, recording, monitoring, and analyzing all the data coming from the product return journey. Analytics offered by our solution also helps in tracking the return of the product right up to the production batch. This level of visibility helps in identifying the root cause of issues. This tremendously helps the companies be more mindful in terms of their logistics spending and also ensures supply chain sustainability.
Even you can experience the power of Reverse Logistics Software!
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Previous episode:
https://elixia.tech/supply-chain-data-leaks-podcast
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