Privacy Policy for Culinary Club Website

Mastercard neither processes any Personal Data for or behalf of the vendor, nor does it instruct the vendor to do so. The Website and services thereon are provided independently by TIE Alliances.

INTRODUCTION:

This Privacy Policy ("Policy") governs the manner in which Culinary Club ("Company"), operated by TIE Alliances and Rewards Pvt. Ltd. ("TIE Alliances"), collects, uses, maintains, and discloses information collected from users ("User" or "You") of the Culinary Club website ("Website"). By accessing or using the Website, You expressly consent to the terms set forth in this Policy. This Policy indemnifies both Mastercard and TIE Alliances from any responsibilities relating to the data collection, storage, or processing activities performed by the Company on this platform.

1. PURPOSE OF DATA COLLECTION

1.1 The Company collects Personal Data strictly to facilitate table reservations with participating dining establishments and to enhance the User’s overall experience.
1.2 Data collected is utilized for:
(a) Processing and confirming dining reservations; (b) Sharing reservation details with relevant third parties; (c) Improving service quality based on feedback and inquiries.
1.3 By using the Website, You acknowledge and authorize the Company to process Your Personal Data solely for the purposes defined herein.

2. SCOPE OF APPLICATION

2.1 This Policy applies exclusively to the data collected through the Website and any associated services related to reservation facilitation.
2.2 This Policy does not govern third-party websites or platforms linked within the Website. Users are encouraged to review the privacy policies of external entities independently.

3. LIMITED USE OF DATA

3.1 The Company undertakes to:
(a) Utilize Personal Data only for the purposes outlined in Section 1.2; (b) Restrict the processing of data to defined operational requirements; (c) Seek explicit User consent for any secondary purposes not covered by this Policy.
3.2 The Company will not use Personal Data for unauthorized marketing or promotional activities.

4. INDEMNIFICATION OF MASTERCARD AND TIE ALLIANCES

4.1 Culinary Club is an independent entity. Although Mastercard users benefit from privileges offered by the Website:
(a) Mastercard does not collect, store, or access any User data processed by the Website; (b) Users expressly agree to indemnify Mastercard from any claims, liabilities, or damages arising from data-related operations executed by the Company.
4.2 Users further indemnify TIE Alliances from any claims, liabilities, or damages arising from the collection, storage, processing, or use of Personal Data, provided such activities comply with the terms outlined in this Policy.

5. CATEGORIES OF DATA COLLECTED

5.1 The Company may collect the following categories of information:
(a) Contact Information: Including, but not limited to, name, email address, and phone number; (b) Reservation Details: Such as 6 digits Bin of the card, reservation date, time, number of guests, and if any special requests

6. METHODS OF DATA COLLECTION

6.1 Personal Data is collected through:
(a) User Submissions: Data provided voluntarily during registration or reservation

7. DATA SECURITY AND PROTECTION

7.1 The Company employs appropriate technical and organizational measures to ensure the security and confidentiality of Personal Data, including:
(a) Secure storage mechanisms to prevent unauthorized access; (b) Regular audits and updates to enhance system resilience.
7.2 Despite these measures, the Company does not guarantee absolute security and disclaims liability for unauthorized access, theft, or data breaches beyond its reasonable control.

8. USER RIGHTS

8.1 Users have the following rights regarding their Personal Data:
(a) Right of Access: To request information about the data held by the Company; (b) Right to Rectification: To correct inaccuracies in the Personal Data; (c) Right to Erasure: To request deletion of Personal Data, subject to legal and operational requirements; (d) Right to Withdraw Consent: To revoke consent for data processing where applicable.
8.2 To exercise these rights, Users must contact the Company at the designated address in Section 20.

9. DATA RETENTION POLICY

9.1 Personal Data will be retained only as long as necessary to fulfil the purposes defined in this Policy or to comply with applicable legal obligations.
9.2 Upon expiration of the retention period, the Company will securely delete or anonymize the data.

10. THIRD-PARTY POLICIES

10.1 The Company does not assume liability for how third-party partners, such as participating restaurants, process User data. Users are encouraged to review the policies of such partners independently.

11. AMENDMENTS TO THE POLICY

11.1 The Company reserves the right to amend this Policy at its sole discretion. Any updates will be posted on the Website, and Users will be notified of significant changes. Continued use of the Website constitutes acceptance of such amendments.

12. COOKIE POLICY

12.1 The Website doesn’t utilizes cookies.

13. LEGAL DISCLOSURES

13.1 The Company may disclose Personal Data to comply with legal obligations, enforce its policies, or protect its rights and interests, as permitted by applicable law.

14. CHILDREN’S PRIVACY

15.1 The Website is not intended for use by individuals under the age of 18. The Company does not knowingly collect data from minors.

15. THIRD-PARTY DATA SHARING

16.1 Personal Data may be shared with participating restaurants and service providers solely for the purpose of fulfilling reservations.

16. LIMITATION OF LIABILITY

17.1 The Company disclaims all liability for damages resulting from:
(a) Unauthorized access to Personal Data; (b) Errors or omissions in data handling by third-party partners; (c) Compliance failures by external entities.

17. USER RESPONSIBILITIES

18.1 Users must:
(a) Provide accurate and complete Personal Data; (b) Notify the Company of any changes to their information; (c) Use the Website in compliance with this Policy and applicable laws.

18. DATA BREACH RESPONSE

19.1 In the event of a data breach, the Company will:
(a) Notify affected Users promptly; (b) Take immediate steps to contain and mitigate the breach; (c) Report the breach to relevant authorities as required by law.

19. CONTACT INFORMATION

20.1 Users may direct inquiries, complaints, or requests related to this Policy to:
  • Email: info@tiealliances.com
  • Phone Number: +91 9324789978
  • Postal Address: 111-A, Cama Industrial Estate, Sun Mill Compound, Lower Parel west, Mumbai– 400013, Maharashtra, India.